Say goodbye to bad customer service! With Fogata BOTS your customers will receive an instant answer 24/7. Our platform was designed to be friendly and complete, it is easy to teach your BOT how to treat your clients. We are the first company to offer a ChatBot in a WordPress plugin that you can connect with almost all social media messaging apps. Hop on and be part of the new era of Digital Communication!
WHY FOGATA BOTS?
- We’re clean and cool. Our Fogata BOTS widget is simple, beautiful and convenient.
- Just create an account, build the your Communication Flow and the users will start interacting.
- Control the entire system using a computer, tablet or Smartphone.
- We have the first hybrid system on the world: ChatBot + Online Chat
- We are constantly working on innovations for our system.
- Easy installation: All you need is an authentication key and you’re good to go.
- 24/7 Customer Support: Keep conversations going all year, all day.
- Mobile ready: Fully responsive design and mobile ready interface.
- Appearance adjustments: Adjust visual appearance to match your website by adding your company logo, colors, showing / hiding interface elements.
- Greeting message: Proactive greeting message increases chats up to 300%.
- Easy Update: Just using the smartphone, computer or tablet you can change links, images, text, galleries and questions anytime, anywhere.
- Emoticons: See nice smiles in messages by enabling emoticons support.
- Analytics: Get to know your clients through real time statistics showed on your dashboard.
FREE VERSION FEATURES
- Easy to use interface for both the admin and the visitor
- Edit all text fields shown on the Live Chat Widget
- Change the colors of the Live Chat Widget
- Fully responsive admin dashboard
- Update text, images and URL anytime.
- Create a greeting message and the keyword not found message
- Edit and customize the appearance
- Fully responsive design and mobile ready interface
- Create Answers with links, images and GIFS (The plugin allow clickable links and images).
- Build Galleries: create custom galleries by adding a title, description, URL and button.
- Leads Button to obtain basic information from visitors (You need a PRO account to view your leads)
LIST OF PRO FEATURES
- Advanced Reporting: most common keywords, real time statistics and most use questions.
- Gather all the data that you need in order to create strategies for your brand or company.
- Online Chat System: We have a hybrid system where you can turn off the Fogata BOTS Intelligence and chat directly with the users.
- Advanced Lead Button System: Capture the information about the users such as name, cellphone and email.
- Chat History: Check anytime and anywhere every conversation with your users
- Unlimited Entries: Be able to make as many answers as you want to your clients questions. The more you teach your BOT, the smartest it becomes.
- No Advertising: The plugin will appear without any type of advertising by Fogata or any other company.
- More interactions: If you have a bigger clientele, we’ll make sure all of them get attention.
PS: You’ll need an Fogata BOTS Authentication Key to use it. Keys are free; paid subscriptions are needed for more than 100 interactions with the BOT.
Activating your Fogata BOTS account is really easy, just follow these steps:
- Install and activate the Fogata BOTS Plugin through the ‘Plugins’ menu
- After installation, click the Fogata BOTS section in the left toolbar.
- Activate your own Token Activation Key at
Fogata Dashboard (Create a user and password) and copy the
Authentication Key on the Settings section.
- Customize the plug in with colors, Logo and then create your Own Digital
Communication Flow (dialogue) to interact with your customers, users and
- For additional information, check our Tutorial Video in our Youtube Channel Fogata Group at Fogata YouTube
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Þátttakendur & höfundar
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